Data Safety & Security

At Vysya Setu, protecting your data is our top priority. This page explains how we collect, use, and protect your information.

Data Collection Summary

Personal Information We Collect

Account Information:

• ✅ Name and email address
• ✅ Phone number
• ✅ Profile photo (optional)
• ✅ Professional details

Usage Data:

• ✅ App usage statistics
• ✅ Feature interactions
• ✅ Error logs and diagnostics

Location Data:

• ⚠️ Approximate location (city/state) - Optional
• ❌ We DO NOT collect precise GPS location
• Used only for: Finding nearby community members

Device Information:

• ✅ Device type and OS version
• ✅ App version
• ✅ Unique device identifiers (for security)

How We Use Your Data

Primary Uses

1. Account Management - Create and maintain your profile
2. Community Features - Connect you with other verified members
3. Communication - Send updates, notifications, and support messages
4. Security - Prevent fraud and protect your account
5. Improvement - Analyze usage to enhance our services

Data Sharing

We DO share data with:

• ✅ Other verified community members (profile information only)
• ✅ Service providers (cloud hosting, analytics) under strict agreements
• ✅ Law enforcement (when legally required)

We DO NOT:

• ❌ Sell your personal data to third parties
• ❌ Share data for advertising purposes
• ❌ Use your data for purposes you haven’t consented to

Security Measures

How We Protect Your Data

🔒 Encryption:

• All data encrypted in transit (TLS/SSL)
• Sensitive data encrypted at rest
• Secure HTTPS connections

🔐 Access Controls:

• Multi-factor authentication available
• Role-based access for our team
• Regular security audits

🛡️ Infrastructure:

• Secure cloud servers (AWS/Google Cloud)
• Regular backups
• DDoS protection
• Intrusion detection systems

⚠️ Monitoring:

• 24/7 security monitoring
• Automated threat detection
• Incident response procedures

Your Privacy Rights

You Can:

✅ Access - View all data we have about you ✅ Correct - Update incorrect information ✅ Delete - Request deletion of your account and data ✅ Export - Download a copy of your data ✅ Restrict - Limit how we use your data ✅ Opt-Out - Unsubscribe from marketing emails

How to Exercise Rights:

• In-App: Settings > Privacy
• Email: privacy@vysyasetu.com
• Response Time: 7-30 days

Data Retention

Note: After account deletion, some data is retained for 30 days (recovery period), then permanently deleted. Legal/tax records retained as required by law.

Third-Party Services

We use trusted third-party services that handle your data:

Analytics & Monitoring

• Google Analytics - Usage patterns (anonymized)
• Firebase - App performance and crashes
• Sentry - Error tracking

Infrastructure & Communication

• AWS / Google Cloud - Secure hosting
• SendGrid - Email delivery
• Twilio - SMS notifications (OTP)

Payment Processing

• Razorpay - Indian payments
• Stripe - International payments

All third parties are bound by strict data protection agreements and process data only as instructed.

Children’s Privacy

🚫 Our app is NOT for children under 18

• We do not knowingly collect data from minors
• If we discover underage users, accounts are immediately deleted
• Parents: Contact privacy@vysyasetu.com if concerned

International Data Transfers

• Primary servers located in India
• May transfer data to secure facilities in other countries
• All transfers comply with Indian data protection laws
• Appropriate safeguards in place (standard contractual clauses)

Compliance

We comply with:

• ✅ Information Technology Act, 2000 (India)
• ✅ GDPR (for European users)
• ✅ CCPA (for California users)
• ✅ Google Play Store data safety requirements
• ✅ Apple App Store privacy guidelines

App Permissions

Android Permissions

Required:

• 📷 Camera - Take profile photos, scan QR codes
• 📁 Storage - Upload images, save downloads
• 🔔 Notifications - Receive updates and messages
• 🌐 Internet - Access app features

Optional:

• 📍 Location - Find nearby members (approximate only)
• 📞 Contacts - Import contacts (with permission)

iOS Permissions

Required:

• 📷 Camera - Profile photos and verification
• 📁 Photo Library - Upload images
• 🔔 Notifications - Stay connected

Optional:

• 📍 Location - Nearby members feature

You can revoke permissions anytime in device settings.

Data Breaches

In the unlikely event of a data breach:

1. Immediate Action - Contain and investigate
2. Notification - Inform affected users within 72 hours
3. Remediation - Fix vulnerabilities
4. Support - Provide guidance and support
5. Reporting - Notify authorities as required by law

We have a comprehensive incident response plan and conduct regular security drills.

Contact & Questions

Privacy Team

📧 Email: privacy@vysyasetu.com 🌐 Web: vysyasetu.com/privacy-policy ⏰ Response: 7-14 business days

Data Protection Officer

📧 Email: dpo@vysyasetu.com (For serious privacy concerns or legal matters)

General Support

📧 Email: support@vysyasetu.com 🌐 Web: vysyasetu.com/support

Quick Privacy Checklist

✅ Data Collection: Only what’s necessary for service delivery ✅ Encryption: All sensitive data encrypted ✅ Sharing: Only with verified members and trusted service providers ✅ Control: You control your data and privacy settings ✅ Deletion: Easy account deletion with 30-day recovery ✅ Compliance: Follows all applicable laws and regulations ✅ Transparency: Clear privacy policy and data safety info ✅ Security: Industry-standard security measures

Updates to This Policy

We may update this Data Safety page to reflect:

• Changes in our practices
• New features or services
• Legal or regulatory requirements
• Security improvements

Last Updated: October 1, 2025

Notification: Major changes communicated via email and in-app notification.

Learn More

📚 Full Details: Privacy Policy 📜 User Agreement: Terms of Service 🆘 Help Center: Support 🗑️ Delete Account: Account Deletion

Your privacy matters. Your trust matters more.

Vysya Setu is committed to protecting your personal information and maintaining your trust.